FAQ
This page will answer some questions of new customers commonly ask of us. If your question isn’t answered here, send us message on whats app +923348084895 or send email patch@samundri-industry.com
What is the minimum quantity I can order?
The minimum number of patches that can be ordered is 25 pieces per design size and color, however, there is a considerable savings if you order a higher quantity.
How do I get started?
The best way to get started is to access the free quote page and fill in the required information. There is a place there to attach your image. That will assure that we have the information we need to give you an accurate quote.
How long will it take to get my patches?
Usually we dispatch the trial orders within 1 to 2 weeks time, other shipments in about 3 to 4 weeks, however, time of quantity shipment depends upon order volume. Lets discuss with one of our sales manager about delivery time for your order.
How can I pay for my order?
We have Variety of Options For Payments.
Va Bank Transfer We Accept:
Bank Of America , Barclays Bank, Citibank,
Other Options:
PAYPAL , Western Union MoneyGram etc..
Where can I find Prices
Please Click Here for Pricing Chart details.
What materials are your patches made of?
he background fabric for embroidered patches is a poly-cotton blended twill. The threads are 100% rayon.
How durable is the iron-on backing?
When properly applied, the iron on backing is good for approximately 20-30 washings. We recommend a hot cut border if the patches are going to be ironed on.
What is the tape backing used for?
The tape backing is a peel and stick backing that is excellent for a temporary application, like at a trade show or weekend event. The glue is very adherent. We recommend a hot cut border for patches with tape backing.
Will I get to see what the patch looks like before I place the order?
Yes, we will have our graphics art department create a full color proof for your review and approval, so that you can see what the patch will look like.
Why do I have to pay for my patches up front?
Due to the inherent nature of patches, they hold absolutely no value for anyone other than the person ordering them. Because of this, we must require payment at the time of the order.
What type of art file formats do you accept?
If you have vectored art in an .ai, .eps or .psd file, we would prefer to work with that, however, we can accept most common type of files, such as .jpg, .png, .gif, .doc, .pdf to name a few.
What if I do not like the proof?
If you do not like the proof that we send you, you can request whatever changes that we need to make and we will gladly revise the proof to your satisfaction. We do not charge for any proofs or revisions.
Does my patch have to be round or square?
We can make your patch any shape that you want by using a hot cut border. Normally, a patches that is round, square, rectangular, triangular, or oval would have a merrowed border.
Can you make patches that are smaller than 2”?
Yes, we can, however, the minimum size of the patch would depend on the level of detail in the design.
What is the largest patch you can make.
We can make patches up the 20” width or height.
How long does shipment take to reach from the date of dispatch of goods?
Air-mail registered package: 8 to 12 working days to U.S.A, Canada & Australian destinations. 6 to 8 working days to U.K, Japan, Middle East and Europe. DHL via Dubai: 4 to 6 working days to all destinations.
